Refund & Cancellation Policy
Return Policy
Thank you for your purchase. We hope you are happy with it. Once an order is placed, it cannot be cancelled or returned. If you encounter any issues with the food, please contact our customer service at hello@siyonashomelyfood.com or call/WhatsApp us at 9833001238.
EXCEPTIONS
For damaged products, please contact us using the details provided below.
Please Note:
You will need to provide images if the product received is physically damaged.
Cancellation by Site / Customer
- Customers can cancel their order anytime before the cut-off time of the delivery slot by calling our customer care service number. In such cases, any payments made will be refunded as store credit or a coupon code, which can be used for future purchases.
- Once the order is processed for dispatch, cancellation is not allowed.
- If a customer is dissatisfied with the quality or color of the food items, no cancellation or refund will be provided for the given invoice.
- If we suspect any fraudulent transactions or any activity that violates our terms and conditions, we reserve the right to cancel such orders at our discretion. We maintain a list of fraudulent transactions and customers and may deny access or cancel any future orders placed by them