Shipping Policy
We currently accept and deliver online orders across India.
- Dispatch Time: Orders are generally dispatched within 2 days after payment is received. They are shipped via reputed national couriers, and a tracking link will be provided for you to monitor your package online.
- Shipping Fees: Our shipping fees include handling, packing, and postage costs. While handling fees are fixed, transport fees vary based on the total weight of the shipment. To minimize costs, we recommend grouping all your items into a single order, as separate orders will incur individual shipping fees.
- Free Shipping: Orders above ₹999 qualify for free shipping.
- Package Protection: We take special care to protect fragile items, and all packages are adequately sized and well-protected. However, the package is dispatched at the customer's risk.
- Delivery Schedule: Deliveries are made on working days, Monday through Saturday, between 9 AM and 7 PM. Working days do not include public holidays or Sundays. Delivery times may be affected by factors beyond our control, such as courier delays, weather conditions, or strikes.
- Tracking Information: Once your package ships, we will email you the tracking details.
Note: There may be circumstances that cause delays in shipping or delivery, and we will keep you updated in such cases. These circumstances include:
- Invalid shipping addresses
- Online payment issues
- Adverse weather conditions
- Out-of-stock items after order placement
We also accept international orders upon special request. For more information, please email us at hello@siyonashomelyfood.com.